Support
Questions, feedback, or a ride that looks wrong? Email us at support@wishlineapp.com and we'll get back to you, usually within 2 business days.
Common questions
Where do the wait times come from?
From the parks' posted wait times, collected by ThemeParks.wiki and Queue-Times.com. Every screen shows when the data was last updated.
Why doesn't a wait match what I see at the ride?
Posted waits are estimates and can lag by a few minutes. If something looks way off, let us know which ride and when.
How do I cancel Wishline Plus?
In the app, go to Settings > Manage or cancel subscription. Or on your iPhone, open Settings > [your name] > Subscriptions > Wishline. Cancel at least 24 hours before your trial or billing period ends to avoid being charged.
How do I restore my purchase on a new phone?
Open Settings in the app and tap Restore Purchases, signed in with the same Apple ID you used to subscribe.
Can I buy Lightning Lane or join a virtual queue in Wishline?
No. Those can only be bought or joined in the park's official app. Wishline shows prices and return times and links you to the official app.